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HP Recommended
HP LaserJet MFP M140w Printer
Microsoft Windows 11

my replacement hp laserjet MFP M140 w printer does not print pdf  file from my pc folder although new printer shows connected but hp smart shows not connected what am i missing/

 

1 REPLY 1
HP Recommended

Hello
Please open Control Panel - Devices and Printers - find the printer icon on your computer.
Right click on it - Printer Properties - Print Windows Test.
Please confirm if the Windows test page is printing properly first?
Thank you

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