paper curls after its printed

[Chas6]

Please can you help with this? Three weeks ago I bought and installed a brand new HP LaserJet Pro MFP M227fdw, to replace my trusty but worn out HP Laser Jet 1300 printer. The new one works fine except for this: after a page runs through the printer, it comes out of the machine with each end of the page slightly curled up, so that a page will not sit flat on the desk after it's printed. This has ocurred with every page since the first one I printed. The way I work with printed pages in my profession makes this terribly annoying. (With the HP 1300, the pages did not curl up.) Have I bought a printer that's got something wrong with it, and if so should I return it to the store? Or is there something that can be done to prevent the curling? I'm not very tech savvy, and these are my simple questions. Thank you for your help. Chas6    

[Alex-TATS]

Hi Chas6,

This issue is very common amongst laser printers. The curling effect is caused due to excess of humidity in the paper.

Try the following:

- Use paper from a new ream (sealed).

- The paper used must be stored in a cool and dry placed, preferably sealed or closed in ream.

- Flip the paper over and turn it 180 degrees and then put it again it the tray.

- Buy paper from a different manufacturer or vendor.

- Use long-grain paper. You may be using paper with a short grain construction, or the grain might be in the wrong direction.

- Finally, change the fuser mode (temperature). You should lower it.

I hope some of these will help,

Cheers!

[Chas6]

Thx very much for your reply. Having considerd your suggested "fixes," I think the fix that best fits my proplem is this one: "- Finally, change the fuser mode (temperature). You should lower it." Please can you tell me the steps to doing this. I cannot find info about that on the Web or in the User Guide (not saying it's not there, just that ! can't find it). Thank you, Chas6

[Alex-TATS]

I don't know how this can be done on this model, as I work on commercial and office models mainly.

However, this fix is usually applied to used printers not so much to new printers like yours.

Make sure that the environment in which the printer has not too much humidity.

Also, set the paper type to plain (if you use standard A4 plain paper).