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‎04-04-2020 01:41 PM

HP Recommended
Product: laserjet pro mfp m148dw
Operating System: Microsoft Windows 10 (64-bit)

Setting up new printer but it's saying paper jam tray 1.  But paper is loaded only in t he main paper tray - is this tray 2?  Is there somewhere to select the tray for printing?🤔

1 REPLY 1

‎04-08-2020 11:53 AM

HP Recommended

@windwatcher

 

Welcome to the HP Support Community.

 

Make sure there no obstructions and you've set up the Printer in the right way: https://support.hp.com/in-en/product/hp-laserjet-pro-mfp-m148-m149-series/21996897/document/c0518617...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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