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- HP Community
- Printers
- LaserJet Printing
- printer date/time changes after setting

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01-16-2018 11:28 AM
On my printer, I set my date & time to current in both the System settings and the fax settings. I always turnoff my printer when not in use. However, when I turn the printer on, I notice the date & time keeps reverting to default settings. I have tried a few time to change the settings, but everytime I turn the printer off and then on, the date & time changes to the defaut settings.
Why is this happening? Hopefully, I do not have keep the printer turned on to keep my settings!
Solved! Go to Solution.
Accepted Solutions
01-19-2018 03:23 PM
@RicharddR, Thanks for your quick response and time.
I appriciate your efforts for writing back to us.
As you mentioned the issue still persists after trying out the steps.
Did you select the correct county on your PC?
Since the issue still persists after trying out the steps.
Try performing an NVRAM reset on your printer and check if it helps.
Since the steps to perform NVRAM reset is confidential I will send you the steps in a private message.
Please watch your inbox for more information.
Hope this helps!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
01-17-2018 03:07 PM - edited 01-17-2018 03:08 PM
Hi! @RicharddR, Thanks for stopping by the HP Support Forums!
I understand you would like to set the same time and date for System settings and the fax settings on your printer.
Don't worry I'd like to help you out.
Did you make any changes to your printer?
Please provide the printer model name to assist you better.
As you mentioned you would like to set the same time and date for System settings and the fax settings on your printer.
Try the steps recommended below.
Write down the IP address of the printer
Type the IP of the printer into the address bar of your preferred browser (IE, Chrome, Firefox, etc)
Press Enter to access the EWS (embedded web server) for the printer
Select the Settings tab at the top
Click the checkbox at the bottom for "Use the same time zone set on this computer" and click Apply
HP Embedded Web Server, selected "settings", next "preferences", next "date & time", next checked the box " Sync with this computer's date and time settings".
Scan to email send time should now match laptop's real time.
If the solution provided worked for you, please mark accepted solution for this post.
Hope this answers your query!
Have a great day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
01-19-2018 10:09 AM
RE: Laserjet pro M1536dnf
> Did you make any changes to your printer?
about a month and 1/2 ago, I had to 're-install' the HP LaserJet M1536 Full Feature Software and Driver
> Write down the IP address of the printer
I am computer newbie, but for a printer to have a IP address, doesn't mean the printer is configured 'wireless'. My printer is connnected to my computer via usb.
01-19-2018 03:23 PM
@RicharddR, Thanks for your quick response and time.
I appriciate your efforts for writing back to us.
As you mentioned the issue still persists after trying out the steps.
Did you select the correct county on your PC?
Since the issue still persists after trying out the steps.
Try performing an NVRAM reset on your printer and check if it helps.
Since the steps to perform NVRAM reset is confidential I will send you the steps in a private message.
Please watch your inbox for more information.
Hope this helps!
Take Care! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
03-21-2018 05:59 PM
To MrRobot: Thank you for your assistance and in getting HP Technical support to contact me. Unfortunately, HP Technical support cannot help me due to the age of my printer. So it is 5 years past Warranty. Their advisement to me, is either to live with the date and time problem on my existing printer -or- buy a brand new printer.
To the Moderator: Please close this case. Thanks!