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‎01-17-2026 09:25 AM - edited ‎01-17-2026 09:29 AM

HP Recommended
Product: HP Color LaserJet Enterprise MFP X58045dn Printer
Operating System: Microsoft Windows 10 (64-bit)

MY COMPUTER IS NOT CONNECTING WITH MY PRINTER. IT WAS CONNECT BEFORE, BUT SUDDENLY I DONT KNOW WHAT HAPPENS, SCANNING IS GOOD, IF I SCANE SOMETHING ON PRINER, IT COMES AS FILE , IMAGE OR PDF, IN MY COMPUTER. BUT IF I PRINT SOMETHING, A WINDOW OPENS SAY> * PRINTING: (FILE NAME) 0%* AND THEN IT FAILED. SAME PRINTER IS CONNECTING WITH MY OTHER PC. WINDOW IS 10 AND PRINTER IS MXP LASERJET 58045. PRINTER IS VIA USB CABLE CONNECTED. IT WIRELESSLY ALSO WORKS WELL WITH MOBILES. 

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