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‎01-07-2020 10:27 AM

HP Recommended
Product: HP M281cdw

Hello, my printer has a password on the device and I do not have the password for the printer is there any way I can factory reset the printer and get the password removed so I can connect it to my wifi and print? 

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2 people had the same question
1 REPLY 1

‎01-09-2020 01:50 PM

HP Recommended

@iven1203,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to reset the admin password on the printer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

We need to perform an NVRAM reset to fix this issue. However, as the steps to perform an NVRAM reset are confidential and specific to your printer. I will be sending you a private message please watch your inbox for more information.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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