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‎02-25-2019 01:32 AM

HP Recommended
Product: HP Laserjet Pro MFP M225 dn
Operating System: Microsoft Windows 7 (64-bit)

Hi,

I have an HP Lj Pro MFP M225 dn. I have been having a problem for over a month now. Everytime i start the printer i does not go past "initializing stage" without proceeding to finish the start up process. 

 

It has an orange Triangle with an orange exclamation mark inside.

 

Please assist.

1 REPLY 1

‎02-25-2019 09:23 AM

HP Recommended

the printer probably has a defective formatter board.  if its still under warranty, have the unit replaced, otherwise i'd recommend buying new.  

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