-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
My printer laserjet MFP M477 FDW is printing dark shaddows on the left side of the page like a chain of 5. Please see attached pic. Any solution
1,055
275
109
HP Recommended
Hi @OCNC,
Doing a half-page test from tray-1 (when almost all the page goes inside the printer, open the cartridge door and interrupt the printing). Check if this pattern is done before or after it passes through the fuser. If this pattern is done before the fuser then your cartridge is faulty. If it is done after the fuser, then your fuser is faulty. Replace the faulty part.
I hope that helps.
Cheers!
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community