printing starts too far down the page

alicia1264 · ‎01-09-2020

Printing starts too far down the page so the bottom of the page gets cut off.

How can I fix this issue?

Repairatrooper · ‎01-09-2020

Check and make sure that the paper size and type set on the printer and your application match. This is the most common cause of this issue. As well, a worn pickup roller and result in delayed feeding. Pull out the paper tray and look at the black/grey roller in the top of the tray cavity. If it looks very smooth or is covered in paper dust you can try cleaning it with a lint free cloth moistened with water.

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