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‎07-09-2019 11:59 AM

HP Recommended
Product: HP M2727
Operating System: Microsoft Windows 7 (32-bit)

hi . i have printer hp m2727 . When printing (spooling) a file, the file size is increased . See the picture below . The file size of the pdf is 3 MB and the size of the print is 300 MB

Capture (1).JPG

 

I found the problem after searching.

 

 i installed only driver and the problem was resolved . But if I do not install the software completely, I can not use all the features of the printer.  please help me

2 REPLIES 2

‎07-09-2019 06:16 PM - edited ‎07-09-2019 06:17 PM

HP Recommended

I would try using the included Windows scan utility instead of the HP utility to see if that finds the scanner.

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‎07-10-2019 01:00 AM

HP Recommended

yes it find the scanner . i do not have a problem with scanner . i think the printer software in windows increases the size of the ready - print file . does another printer driver  work on this printer ?

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