reconnecting to wifi after a drop

[BigBossD]

My printer drops the wifi signal due to a random issue with the router.  Once that happens the only way to get it to reconnect has been to shut down and restart the printer, which takes a long time.  The wifi light continuously blinks but does nothing when I press it or press and hold it.  Is there a way to reconnect without shutting the printer down completely?

[Kumar0307]

Hi @BigBossD

Welcome to the HP Support Community. I'd be happy to assist you.

Restart the wireless router, the printer, and the MAC

To avoid issues with connectivity, follow these steps: 

1.) Remove All Barriers: Certain building materials can get in the way of weaker signals like Bluetooth. Metal, bulletproof glass, concrete, and plaster are particularly bad, and marble, plaster and brick aren’t great easy. So if you’re really struggling with interference, your first step should be to move your Bluetooth devices away from these materials. That means no brick walls between you and your devices, and definitely no metal desks! 

  

2.) Change Router Channel: If you have an Apple router and you’re constantly getting interference with your WiFi, try rebooting it. Upon restart, the station will search for a new channel. Specifically, a different channel than the one your Bluetooth devices is using to communicate. If you don’t have an Apple router, you may need to instead go into your router settings and try changing the channel manually. Experiment with different channels to see which one works best. 

  

3.) Move Closer to Your Router: If you often find that you’re getting interference when talking on a wireless headset while on a WiFi call (you’ll know because you’ll hear static), try moving closer to your router. This will give you a more robust WiFi connection, so the Bluetooth frequency can’t overpower it. 

  

4.) Get Away From Microwaves and Fluorescent Lighting: Both emit frequencies of 2.4GHz, and moving away from them will distance you from the source. 

• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Use WPS method to connect the printer to the network

1. Press the WPS button on your wireless router.

2. Press and hold the Wireless button on the product control panel for two seconds. Release the button when the wireless light starts blinking.

3. Wait up to two minutes while the product establishes a network connection with the wireless router.

Hope this helps! Keep me posted. 

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