01-04-2020 06:40 AM
I made a password for the printer, and after that I tried to log in using the same password, but I was unable to log in. There is a way that can be do .
device info :
HP LaserJet Pro MFP M130fn
Product No : G3Q59A
01-07-2020 06:42 AM
@MONEEB-Rhuma Welcome to HP Community!
I understand that you would like o to reset the password.
Try performing a hard reset on your printer and check if it helps.
Turn the printer on, if it is not already on.
Wait until the printer is idle and silent before you continue.
With the printer turned on, disconnect the power cord from the rear of the printer.
Unplug the power cord from the wall outlet.
Wait at least 60 seconds.
Plug the power cord back into the wall outlet.
HP recommends connecting the printer power cord directly to the wall outlet.
Reconnect the power cord to the rear of the printer.
Turn on the printer, if it does not automatically turn on.
Wait until the printer is idle and silent before you proceed.
Also, try performing factory defaults on your printer and check if it helps.
1. On the printer control panel, open the Setup menu.
2. Open the Service menu.
3. Select Restore Defaults. The printer automatically restarts.
let me know how that pans out,
And the answer to the above question will help me, help you!
Keep me posted, and if any of the above questionnaires helped resolve the issue,
Mark this post as an "Accepted Solution".