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HP Recommended

I received a replacement printer for my HP 6830 with the printhead problem, but there was no return label included. How can I get one so I can return the original printer within the deadline?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @JCBA2

 

Please call tech support team that helped you with the order since they can make the order on the system , within 24-48 hours you will get the label on your email

Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .

View solution in original post

3 REPLIES 3
HP Recommended

Hello @JCBA2

 

Please call tech support team that helped you with the order since they can make the order on the system , within 24-48 hours you will get the label on your email

Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
HP Recommended

Thank you, Reskape,

I did not have a tech team that helped me with the order. The request for a replacement printer was done entirely electronically and it arrived without a return label.

HP Recommended

Reskape,

This is my second reply to you. I HAVE FOUND THE RETURN LABEL!  It was hiding in the bottom of the box under the printer. My problem has been solved and I appreciate your help.

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