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‎02-23-2021 11:44 AM

HP Recommended
Operating System: Mac OS X 10.11 El Capitan

i just changed the toner cartridge  in my M227fdw printer and received a supply memory error.  Tried reinstalling cartridge and shutting down, but no luck.

Category:
1 REPLY 1

‎02-26-2021 02:31 AM

HP Recommended

@wc117, Welcome to the HP Support Community!

 

To assist you better, are you using HP ink toner?

For now, perform the steps mentioned in this document.

 

If the error persists, the issue could be with the ink toner. If this is an HP ink toner, please reach out to the HP Technical Support team in your region regarding the replacement options. 

You may create a case on the website to obtain a case number if required. Kindly watch this video to know how.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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