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HP Recommended
Laserjet MFP227cdn
Microsoft Windows 10 (64-bit)

When trying to print multiple pages of the same document I get one copy of the document then several pages saying

ERROR: syntaxerror

OFFENDING COMMAND: --nostringval--

STACK:

/compose_error_msg

false

How do I fix this?

Operating system is Windows 10 64 bit printer is HP Laserjet MFP227cdn

1 REPLY 1
HP Recommended

@ron460 Welcome to HP Community!

here's what I recommend you do:

I recommend you delete the driver at the root level and retry, follow the steps below: 

 

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok 

11.) Select Apply and Ok on the Print Server Properties windows 

12.) Close Devices and Printers 

 

Then, Click here to access the HP website, find the drivers compatible with your windows and install it.

If the issue persists, please upgrade the printer firmware: click here for steps

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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