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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- LaserJet Printing
- tray will not go back in printer

Create an account on the HP Community to personalize your profile and ask a question
01-26-2019 07:44 AM
Welcome to HP Forums,
This is a great place to get support, find answers and tips. Thank you for posting your query. I'll be more than glad to help you out 🙂
If you are unable to slide the paper tray in, look for jams and obstruction underneath the printer. Keep the printer on a flat surface.
For instruction on how to look for jams and obstruction: Click here
If issue persists, I suggest calling our phone support regarding warranty and service options.
1) Click on this link – www.hp.com/contacthp/
2) Select the product type.
3) Enter the serial number of your device or select let HP detect your product option.
4) Select the country from the drop-down.
5) You should see the HP phone support number or Chat option listed.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Roopa-S
I am an HP Employee