• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎06-12-2020 08:54 AM

HP Recommended
Product: officejet3830
Operating System: Microsoft Windows Server 2012 and older

Can i setup a hp officejet 3830 with server software  2003r2

 

1 REPLY 1

‎06-12-2020 01:05 PM

HP Recommended

Hi,

It is not officially supported for your printer model, but you may try installing it using the Windows XP software by using an MSIEXEC command to run the software installation.

 

Follow the 'Customize the installation' section below to install the software through the command line on a Server OS:

https://support.hp.com/us-en/document/c03351547

 

Extract and use below drivers for the installation:

https://ftp.hp.com/pub/softlib/software13/printers/OJ3830/OJ3830_Full_WebPack_35.0.61.exe

 

If it fails, also try below software version:

https://ftp.hp.com/pub/softlib/software13/COL61240/mp-147826-1/OJ3830_Full_WebPack_1119.exe

 

I believe it should work if you have a 32-bit server installation, for 64-bit I'm skeptical it will work, as Windows XP is only supported on 32-bit and the server structure should likely be similar to XP.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.