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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2019 08:53 AM

HP Recommended
Product: MFF HP E6255MFF HP E62555dn
Operating System: Microsoft Windows 10 (64-bit)

the event register say:

21/03/2019 9:32:03 5760 42.33.01 2407071_037949 System time: not connected with server time

 The user can´t use the machine and need make a hardware reset

I can see the error code after reset conecting by web interface

3 REPLIES 3

‎03-21-2019 08:24 PM

HP Recommended

Almost never saw a 42.xx.yy error code before.

There's a link below don't know if it helps.

https://community.spiceworks.com/topic/2085341-**bleep**-is-going-on-with-this-printer

‎11-22-2019 01:05 PM

HP Recommended

did you find a fix for this? i have the same error

‎11-22-2019 01:44 PM

HP Recommended

Checking the support documentation the recommended action is to format the hard drive on the machine and install the latest firmware.

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