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while sent print command from ms word, the pop message shows "word cannot print due to problem in

while sent print command from ms word, the pop message shows "word cannot print due to problem in printer setup", please help.

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while sent print command from ms word, the pop message shows "word cannot print due to problem in

@Kango2019

 

Welcome to HP support community.

 

Provide the printer model number or the product number?

Which operating system is installed on the computer to which this printer is connected?

How is the printer connected, USB or Wireless?

 

Reply with the requested information for more assistance.

Cheers.

Sandytechy20
I am an HP Employee

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