11-14-2019 02:45 AM
while sent print command from ms word, the pop message shows "word cannot print due to problem in printer setup", please help.
11-16-2019 02:38 PM
Welcome to HP support community.
Provide the printer model number or the product number?
Which operating system is installed on the computer to which this printer is connected?
How is the printer connected, USB or Wireless?
Reply with the requested information for more assistance.
I am an HP Employee