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HP Recommended

Hello,

I'm sorry for my bad english. I try to describe our problem as good as possible.

We've got a Polycom HDX6004 system in our conference room. All devices such as a screen, a laptop, a beamer and our Polycom VC system are plugged into one multi socket with an I/O switch. To avoid unnecessary consumption of electricity and for another reasons, the multi socket is turned off, when the conference room is not in use. For example, when we only want to conduct a presentation and don't want to use the vc device: we turn on the multi socket and the camera starts to turn around, just because it got power supply, although the Polycom HDX6004 box isn't running. So to turn the camera around again, we need to start/boot the polycom device, need to wait a couple of minutes until it finished its boot process and have to shutdown the device again. It's pretty annoying, when the camera "looks" towards you, although the vc device isn't running. And it's even more annoying to invest 5 minutes just to turn the camera away.

To put it in a nutshell - is there any possibility that the camera only turns around, when the video conference system is really started/running/in use and not just because it got power supply?

Thank you in advance.

1 REPLY 1
HP Recommended

I don't have one to try just now but could you set Preset 0 or 5 to point to the wall.  That may help.

Just a little concerned that some of your colleagues may consider switching off the multiway as a suitable way of shutting down the HDX6000.  It isn't & damage will eventually occur.

Pete

PS: I think you described the problem just fine, I wish my French, Spanish German etc was as good.

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