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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi

 

As the moniker implied: Complete newbiw when it comes to Polycom Video Conference products. I need to know if the EagleEye Director can work with one camera, I am assuming it does.

The problem is that I have installed an EagleEye Director with a RealPresence Group 500. Without the Director I get video from the camera. With the Eagle Eye Director , i get a blue screen.

Second question on the same matter: If I use two cameras do I need a power supply for the second camera or will it power from the Director base like the first?

 

NewBee

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

I think i can answer your question:

 

1-  I need to know if the EagleEye Director can work with one camera? 

No, you cant work with one camera. EED has sensor for detect cameras.

 

2 - If I use two cameras do I need a power supply for the second camera or will it power from the Director base like the first?

You dont need power supply for cameras.

View solution in original post

4 REPLIES 4
HP Recommended

Hi,

 

I think i can answer your question:

 

1-  I need to know if the EagleEye Director can work with one camera? 

No, you cant work with one camera. EED has sensor for detect cameras.

 

2 - If I use two cameras do I need a power supply for the second camera or will it power from the Director base like the first?

You dont need power supply for cameras.

HP Recommended

Hi

 

Seems to be the case. WIll get naother camera then.

 

Thanks

 

 

Frantz

HP Recommended

Sir,

 

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos....

HP Recommended

On the question about power supply for the 2nd camera.  With the EagleEye Director 2.0 you can remote the establishing shot camera away from the base (see installation directions).  But when you do that you will need to provide power to the remote camera.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.