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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

HDX 7000HD, with firmware 3.0.1 the API command [vcbutton play] selected the video signal on the DVI-input as content.

But with firmware 3.1.1.3 it seems that the API command [vcbutton play] selects the PPCIP as content.

Is this correct ? What API command shall be used to select the DVI-input as content with fw 3.1.1.3 ?

3 REPLIES 3
HP Recommended

Please update to the current HDX software, 3.1.2 and retest. 

HP Recommended

Do you have BOTH PPCIP running and the Content cable plugged in at the same time ? 

 

Gary M

HP Recommended

No, I don't have the PPCIP running, only the content cable plugged in.

 

With fw 3.1.1.3 I get the reply "Error: PPCIP not attached" when sending the API command [vcbutton play] and no content beeing sent.

 

On another system, on another site; with fw 3.0.1, when sending the API command [vcbutton play] the content via cable (DVI-input), is sent to tha far end

 

/Anders

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