• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
Locked

‎05-03-2013 01:28 PM

HP Recommended

I am currently having an issue with multiple polycom HDX units, the units attempt to register with Lync and when doing so hang in a limo-like state where its neither registered or rejected on the UI. 

 

When investigating the logs, i discovered this:

2013-05-03 13:36:15 DEBUG avc: pc[0]: SIPNIC[0]: SIPProxyRegistrar:Register response of 403
2013-05-03 13:36:15 DEBUG avc: pc[0]: SIPNIC[0]: SIPProxyRegistrar:Registration failed.

 

Model Polycom HDX7000 and firmware 3.0.5 - Lync Server 2010

 

Units are all set to log in with their own ad enabled accounts and point to a specific SIP server, of the 10 units we have operational only 3 are working (they are all configured the same way).

1 REPLY 1

‎05-03-2013 05:11 PM

HP Recommended

Do you have the optional RTV key on these units?

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.