• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Be the first to explore and join the conversation on our brand-new Poly Support Community Blog, Click here It's live now!!
HP Recommended

Trying to control this HDX8000 system with a Crestron DMPS3-300-C processor, using the v3.5 control module and seem to be having multiple issues. Main, current issue: can't seem to select the front vs. the rear camera; when I send the module command it, instead, enables or disables "automatic tracking" feature.

 

Any ideas out there?

2 REPLIES 2
HP Recommended

Additional details: Rear camera is an EagleEye III.

 

Thanks.

HP Recommended

Really not enough details.  Is the rear camera one of the EED cameras, or a camera connected to the 2nd input.

 

You will have to select the 2nd input as sent video in order to control it.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.