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07-26-2012 01:37 PM
I have several HDX8000 units that are at software level 3.0.1 or lower. Can anyone answer the question, how big of a jump can I take with the software versions. Can I just upgrade straight to 3.0.4, or do I need to take a more gradual approach? I have 18 of these units and would like to get them upgrade as fast as possible, so if there are any I can jump, please let me know.
Also, for disaster sake, how can I roll back a software upgrade?
Thanks
Jason Hopp
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Accepted Solutions

08-01-2012 11:22 AM
Jason, no problem going from 3.x to 3.0.4. You do not even need an upgrade key because you are in the same family.
If you have a unit running 2.0 then you need to install 2.5 first before upgrading to 3.x. Each major jump requires a key.
Any system running 2.5 or above can go direct to 3.x
There should not be a need to roll back, however if needed use the 'CUSTOM' setting in the WebUI upgrade. This provides extra check boxes that allow the current software to be deleted.

08-01-2012 11:22 AM
Jason, no problem going from 3.x to 3.0.4. You do not even need an upgrade key because you are in the same family.
If you have a unit running 2.0 then you need to install 2.5 first before upgrading to 3.x. Each major jump requires a key.
Any system running 2.5 or above can go direct to 3.x
There should not be a need to roll back, however if needed use the 'CUSTOM' setting in the WebUI upgrade. This provides extra check boxes that allow the current software to be deleted.