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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎09-26-2019 12:40 PM

HP Recommended

I've downloaded the MIB from a GroupSeries 310 and used the MIB Importer in PRTG by Paessler.  When attempting to add a sensor from the resulting addition to the snmp library - the process cannot complete. 

 

While this is likely more of a PRTG issue than Polycom - I was wondering if anyone had gone down this road before.  Very interested in monitoring the Calendaring service's connetion to One Touch Dial. 

1 REPLY 1

‎10-13-2019 09:04 AM

HP Recommended

The resolution was two part:

 

  • Set the SNMP Version in the Group Series to 2.x
  • edit the MIB to only the parts that you need.

The result is that I can now see the Calendar/Exchange Integration with OneTouchDial in RealConnect and monitor the state of that service. 

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