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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
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‎06-12-2023 02:05 PM

HP Recommended

Hi Everyone,

 

Anyone experiencing issues on Poly X30 / X50 with Poly OS 4.0.1-380048 while trying to connect to wi-fi network?
Keep getting " Authentication failed" messages ever since on this software version.

3 devices upgraded to this version and none of them can connect to the company's guest wi-fi network. Tested with mobile hotspot and that worked just fine.
No change to the network or/and X30/50 besides the software upgrade.

 

I see this in the logs: 
logcat: AndroidWifiManager(2820): (facade) Set network config system.network.wireless.status Authentication_failed true NOERRORlogcat: AndroidWifiManager(2820): (facade) Set network config system.network.wireless.status Authentication_failed true NOERROR

 

 

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