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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

I have been using RPD trial version (standalone) on my MacBook Pro for the past few weeks. I recently purchased the full version, but I cannot determine how to retrieve the activation code.

 

I have recevied the software license already, and the instructions for obtaining the keycode state that I need to get the 'serial number' of the product.

 

Where is this serial number for the Mac OSX version of RPD ?

 

Regards

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Resolved by calling Polycom Customer support.

 

The 'serial number' for RDP is the 'license #' that is received with the license purchase. It is not anything more complex than that.

 

View solution in original post

1 REPLY 1
HP Recommended

Resolved by calling Polycom Customer support.

 

The 'serial number' for RDP is the 'license #' that is received with the license purchase. It is not anything more complex than that.

 

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