-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Poly Video Conferencing
- Meeting Room Solutions
- Polycom VSX 7000 Output Selection

Create an account on the HP Community to personalize your profile and ask a question

06-20-2011 02:28 PM
Dear all,
First, thanks in advance for taking the time to help me.
We use a VSX 7000 system on the company. The administration web page is currently blocked with a password and we don't have it. At this moment we don't want to reset the configuration to its defaults because of bussines continuity. In the future we will reset the configuration and start all over.
Now we have our TV VGA connector broken, so we can't connect through it. The VC system is configured to output the signal trough it and not trough the S-Video connector.
Someone here told us that there is a way to change the output method trough the remote control, holdin some key or something like that.
My question: is this true? Is there a way for us to change the output methd without going into the system setup?
Thanks again for all your help.
Solved! Go to Solution.
Accepted Solutions

06-20-2011 04:57 PM
Hello IGarcia,
I understand that you are having some issues with your VSX7000 and are looking for some information on changing the monitor output. To answer your question yes, you are able to change the monitor output for the unit. This can be done by powering off the unit and as you are powering the unit back up holding down the pound key on the remote. This should force the unit to boot into S-Video mode.

06-20-2011 04:57 PM
Hello IGarcia,
I understand that you are having some issues with your VSX7000 and are looking for some information on changing the monitor output. To answer your question yes, you are able to change the monitor output for the unit. This can be done by powering off the unit and as you are powering the unit back up holding down the pound key on the remote. This should force the unit to boot into S-Video mode.

07-26-2011 09:36 PM
Correction: video output on the VSX7000.
VSX7000 and are looking for some information on changing the monitor output. To answer your question yes, you are able to change the monitor output for the unit. This can be done by powering off the unit and as you are powering the unit back up holding down the pound key on the remote. This should force the unit to boot into S-Video mode.

01-04-2012 10:39 AM
I am having the opposite issue, I hope you can help. I do not have the system password, and the system is set for S-Video. Our S-Video LCD TV broke and I cannot locate another LCD w/S-Video. I need to change the VSX7000 to VGA but cannot login to the unit. How can I change the "video output" from S-Video to VGA using the remote? Thank you in advance.

03-02-2012 10:02 AM
@JohnPall wrote:I am having the opposite issue, I hope you can help. I do not have the system password, and the system is set for S-Video. Our S-Video LCD TV broke and I cannot locate another LCD w/S-Video. I need to change the VSX7000 to VGA but cannot login to the unit. How can I change the "video output" from S-Video to VGA using the remote? Thank you in advance.
On the remote, press and hold the * key during power up until Polycom splash screen appears changes the codec video output to VGA.
On the remote, press and hold the # key during power up until Polycom splash screen appears changes the codec video output to S-Video.
Don't forget to set the monitor input to VGA prior to powering up the codec.

12-01-2015 09:10 AM
Not sure if you are still able to answer a question but I have a Polycom VSX7000 and for some reason when I am connecting by VGA I get a message on the monitor "out of timing" V: 60hz and H:15.7khz. Any idea what may be happening? No video diplayed.
Kind Regards
Dan