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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi I have a Polycom VSX 7000 can make outgoing calls but cannot recieve incoming calls.  We do not have a firewall and the polycom system is connected to a modem.  When the farsite tries to PING with our system they get a response back but when they call all they get is ringing.  I never recieve the call.  My ports are not fixed, and NAT is set to manual.

 

Please let me know where the problem may be.

 

Thanks

1 REPLY 1
HP Recommended

Sounds like somewhere inbound port 1720 is being blocked.

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