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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Dear Polycom,

 

Polycom device for Video Conference already installed in my office. When i try to access Polycom IP Address and try to configure the Settings, suddenly displayed PopUp that must enter Username and Password.

 

I have asked the PIC that installed the Polycom, he said, he did not set any password.

Can you tell me the default username and password?

 

Note: See my attachment for more detail visualization.

 

Thank you.

 

Best Regards,

 

Herdiansyah Nurhidayat

 

2 REPLIES 2
HP Recommended

Hi,

 

Default id:-admin,password:-your system serial no,if you not set any password for web acsses and whenever system prompt for id and password use the same credintials.

 

Regards

 

Yashpal

HP Recommended

hi 

 

I have same problem,

but I try Default id:-admin,password:-your system serial no, is not work.....

 

what can I do ? reset machine?

 

Thank you.

 

Ellen Chang

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.