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The Poly Video Conferencing Knowledge Base is live! We look forward to helping you with common issues and troubleshooting advice!
HP Recommended

Hi all,

 

Sorry but I'm new to VC systems and have been given a RPG500 system to look after. Anyway Its running ..

 

hardware V 9

SW release 4.1.1.1-120023

IP4 on dhcp

 

The system shows an incorrect time and it cannot be a time zone issue as its around 23mins slow so an odd number. The system is set to contact a time server at a different University than the one I work for as thats the time server run by the Welsh Video Network.

 

Can anyone give any pointers where to look for the cause of the incorrect time display ?

 

Thanks,

Gareth

2 REPLIES 2
HP Recommended

I would recommend using a different time server to see if that produces different results.

HP Recommended

Hi,

 

I have tried another time server and the current one is used for many Universities and other organisations. 

 

G.

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