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‎11-22-2024 02:38 AM - edited ‎11-22-2024 08:02 AM

HP Recommended
Product: Studio X50

I can't create a ticket for a Poly Studio X50 here on the HP website. I can fill out the form, but when I click the send button, a blue spinner appears for a moment, and then nothing happens. I’ve tried different browsers and computers, but to no avail.

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3 REPLIES 3

‎11-26-2024 08:26 AM

HP Recommended

Hello jerry1701 Welcome to the HP Poly Support Community. 

 

Thank you for posting your query.

 

Could you please let me know the country you live in so that I can assist you better?

 

Regards,
Meghana 
 

I'm an HP Employee.


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‎11-26-2024 09:11 AM

HP Recommended

Hello Meghana,

 

I'm from Germany, for the ticket creation I must choose Germany and I can change the language but it made no difference if I choose English or German.

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‎11-26-2024 09:15 AM

HP Recommended

No problem. I request that you contact our technical support team at (0) 800 5050 087 so that they can assist you with your issue as well as the case creation.

Regards,
Meghana

I'm an HP Employee.


If this reply helped resolve your issue, please select the Accept as Solution as it helps others in the community quickly find the answer they’re looking for.


And if you found this reply helpful, clicking Yes below is a great way to let us know we’re providing the support you need, as it encourages us to keep improving and sharing helpful guidance.

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