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‎11-30-2012 09:30 AM

HP Recommended

Hi Pete

 

Thanks for the below - I will give that a try from site when I'm back there next week.

 

Cheers

 

Mark

 

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‎12-03-2012 01:09 AM

HP Recommended

@petet:

We´ve tried to disable h.239 as well, still no luck.

Watchguard X5500E firmware:  10.2.11

 

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‎12-03-2012 01:20 AM

HP Recommended

According to this blog (german)

the problem is known and resolved in FW release 11.2.1.

 

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‎12-03-2012 02:12 AM

HP Recommended

Hi Uwe

 

We're running 11.3.2 and it's not working unfortunately.

 

I will be at site this week so will try out some of the recommnedations and see what results I get.

 

Many thanks

 

Mark

 

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‎12-03-2012 04:22 AM

HP Recommended

Hi Mark...

plz keep me informed about news regarding that topic.

 

 

 

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‎12-12-2012 12:53 AM

HP Recommended

Hi Macom...

anything new on that ?

 

 

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‎02-04-2013 05:26 AM

HP Recommended

Dear All,

 

 I am facing one major problem with HDX 7000 & WATCHGUARD firewall systems.

 

Now here  the things going on that when we connect multiparty through static IP with firewall the 1st site becomes blank in 4 party and the same blank site disconnect and reconnect that site then all 4 site working fine. So what is going on we can’t able to conclude the same things? If firewall is blocking something then it should not work after reconnecting.

 

The connection of point to point is working fine with LAN/WAN IP. Also the polycom device working fine in LAN IP with Firewall. Please give me the proper information what we require for the proper solution and help us for the same.

 

We have done following:

 

1)HDX 7000 upgraded to 3.1.0 latest software.


2)all the watchguard firewall ports are opened.

 

3)so many times we have checked but probem remain same.

 

please guide urgently.

 

 

REMOVED BY MODERATOR: Answers should be replied within this post

 

 

 

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‎02-06-2013 02:38 AM

HP Recommended

Dear All

 

I finally got an opportunity to try the H.239 removal and it fixed the problem.

 

Many thanks for your help.

 

MA

 

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‎02-11-2013 03:11 AM

HP Recommended

Pleased to hear it fixed the problem, but my expectations are that you'll have issues sending content to non-Polycom far ends as H.239 is the only shared standard for content I'm aware of.  Of course, if you're all Polycom, well done you 🙂 Pete

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‎02-11-2013 03:34 AM

HP Recommended

Hi Pete

 

All Polycom thankfully 🙂

 

Cheers

 

Mark

 

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