Boot device failed

[Bishwajit]

There was some serious problem going on with my OS so I decided to perform a hard reset of my laptop.
I formatted the disk partition containing the wim files. But I do have recovery discs from HP.
Everytime I try to boot from the disc, it shows "The selected boot device failed. Press Enter to continue".
I cannot boot through OS coz' it asks to install an operating system in the hard disk.
Please help ASAP.

[The_Fossette]

Hi @Bishwajit

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the computer is not booting to windows.

I’d love to help!

Follow the steps in the below document and check if it helps.

http://hp.care/2cf8noz

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!

[Bishwajit]

I fixed that by burning the plain iso of Win10.
Now, I lost my all disk partitions (I accidently ran Disk cleanup) and lost my all highly confidential files.
Perhaps you can help me out.
All I see is a C drive of 976 GB with my OS installed.

[The_Fossette]

Hi @Bishwajit

Thank you for posting back.

I recommend you to contact phone support and they will be to assist you in data recovery. HP has a specialized team in this kind of issues.

Follow below steps to contact phone support.

Step 1. Open link:  www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on HP contact options - click on Get phone number

Take care.

Cheers!