So when I first bought the laptop it wouldn't run games I'm assuming it has something to do with the graphics drivers so I exchanged it for a new one and when I got that one the speakers on it sounded blown out so I'm just asking if the laptops have a factory warranty or do I have to go through best buy I bought the computer in late October of 2016.
As I understand you need to know if the computer is covered by an HP Warranty,
No worries as I'd love to help, however, I need a few more details to provide an accurate solution:
Do you need assistance in fixing this issue as I can quickly run you through a few steps that could resolve the issue with the speakers?
Are you planning on repairing it at the HP repair center or are you in need of another exchange?
The reason I'm asking the above questions is because though the computer comes with a 1yr factory warranty that starts from the date of purchase of your computer,
It doesn't cover replacement or exchanges and the exchange as far as I know is within 30days of purchase, if you've purchased from HP shopping website and normally, 15days from purchase if it's at the local store (depends on the store).
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