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Ola54
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Unable to select other options instead of internal memory on df1010 photo frame

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HP Digital Photo Frame df1010

Frame supports (1) USB, (2) SD/MMC Card, (3) MS Card, (4) Compact Flash, and (5) XD Card.  I am unable to move from "internal" to any of these options using either the buttons on the frame or the remote.  How can I accomplish this?  I even tried using the "Factory Default" to reset which doesn't appear to work.

 

All other screens and options work fine using either the buttons or the remote.

 

The remote had new battery installed on 4/9/17.

 

Thank you in advance for your assistance.

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Dvortex
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Hello, @Ola54 - Greetings!

 

Thanks for stopping by the HP Support Forums! I'd be glad to help 🙂

 

I see that you are having issues with your df1010 photo frame. These are the few helpful links which I could find to help you fix the issues:

 

Link 1: http://hp.care/2nyvFNT 

Link 2: http://hp.care/2nyr2mQ 

 

Go through the document and see if that helps you fix the issue. 

 

Good luck 🙂


Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

 

 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
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