Upgrade ram potential and to what on Omen 17?

[jgfro]

Hey I am wondering about potentally upgrading the RAM on my Omen 17-w200na from 8GB to 16GB, but I am unsure what ram I will actually need or will be looking for, I think my current ram is "8 GB DDR4-2133 SDRAM" so would this mean I am simply looking for "16 GB DDR4-2133 SDRAM".

In which case would I be ok with using this RAM as the replacement larger version?

Thanks for help

J

[banhien]

Hi,

Unfortunately it has

MemoryTwo SODIMM slots, not customer accessible or upgradable:
DDR4-2133 dual channel support (DDR4-2400 bridge to DDR4-2133)

Supports up to 16 GB max system memory with the following:
● 4096 MB (4096 MB x 1)
● 6144 MB (2048 MB x 1 + 4096 MB x 1), no support for 32-bit OS
● 8192 MB (4096 MB x 2) or 8192 MB (8192 MB x 1), no support for 32-bit OS
● 8192 MB (8196 MB x 1), no support for 32-bit OS
● 12288 MB (8192 MB +4096 MB), no support for 32-bit OS
● 16384 MB (8192 MB x 2), no support for 32-bit OS or Windows® 7 Home Basic

No, you need 2 x 8GB and please contact an HP authorized service provider parts for this work

Regards.

[jgfro]

Does this mean that even though I bought the laptop from amzon (sold and shipped by amazon) that I can contact HP and they will install the upgraded ram?

[banhien]

Hi,

Yes, an HP authorized dealer can do this work for you. With new design, very hard to accress RAM slots therefore doing this ourselves may cause un-predictable damages.

Regards.