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tilar
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hp pavilion 15-au018wm dying/running slow

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hp pavilion 15- au018wm
Microsoft Windows 10 (64-bit)

so my hp pavilion 15 au018wm has been acting up recently to started to run slow last night i've tryed ccleaner avg avast malware bytes to fix the problem but it's still slow i love this pc and don't wanna see it die after 2 months i'm wiping windows rn but it's stuck at 35% so if you any idea how to fix this plz tell me 

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The_Fossette
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Hi @tilar

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the computer was running slow and you are performing a recovery on the computer and it is stuck at 35%.

 

I’d love to help!

 

I recommend you to hard shutdown the computer and restart it and check whether the recovery process resumes. If it doesn’t, follow the steps in the below article and perform recovery.

 

http://hp.care/2cf8noz

 

Let me know how it goes and you have a great day!

 

If the information I've provided was helpful, please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons, that’ll help us and others see that we’ve got the answers!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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