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- the fan has a crazy noise

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04-07-2017 04:51 PM
Hi @wolxgg,
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.
As I understand the laptop is making a noise like an excavator, Don't worry though as I have a few recommendations:
* Updating your Notebook computer BIOS
* Keeping notebook air vents clear and clean
* Increasing the efficiency of the notebook to reduce heat
* Using Windows Task Manager to identify corrupt processes
* Selecting power saves settings to shut off your computer when it is not in use
For more details, click here
And here's a related post that has helped others with similar issues: Click here (though the header is different, the steps will help fix the issue).
If you have already followed the steps suggested and still having the issue, I would personally suggest you contact our HP phone support for available service related options. Please remember to choose the paid options if your product is out of warranty to get the tech support number.
Please use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone numberCase number and phone number appear.
They will be happy to assist you immediately.
Keep me posted for any other assistance,
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Jeet_Singh
I am an HP Employee
