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‎12-09-2019 07:19 AM

HP Recommended
Product: HP OFFICE JET 3830

I have an i phone 5 and an HP Office Jet 3830. I cannot print text messages- even if I go to AIR DROP. This seems to be an issue after the latest upgrade. Any ideas? 

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-12-2019 10:02 AM

HP Recommended

@maestra2, Welcome to HP Support Community!

 

I understand you'd want to print text messages from your iPhone.Also, Airdrop is a method to share files between devices and not a printing method. 

The only way to print text messages is to take a screenshot and then print as an image or you can use third-party applications that support text printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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3 REPLIES 3

‎12-12-2019 10:02 AM

HP Recommended

@maestra2, Welcome to HP Support Community!

 

I understand you'd want to print text messages from your iPhone.Also, Airdrop is a method to share files between devices and not a printing method. 

The only way to print text messages is to take a screenshot and then print as an image or you can use third-party applications that support text printing.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No

‎12-13-2019 05:38 PM

HP Recommended

Thank you. That is a great help. 

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‎12-14-2019 06:12 AM

HP Recommended

@maestra2

 

Happy to hear that.

 

If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

Asmita
I am an HP Employee

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