Can't get 3630 printer to connect to wifi network

[Lauraeli06]

Hi wondering if anybody can help. I am having trouble connecting my house deskjet 3630 printer to my wireless network. The price Ter was working absouyy fine until today when turned it in and won't print . I have tried everything and have even deleted the printer from the network to start from scratch again but still the WiFi icons and blue light is flashing g. When I try to setup using my hp smart app on my mobileit just states it can not locate the printer. Please help!!!!

[ShlomiL]

Hi,

Please ensure the printer is ready, it should display 0 on the small screen with the power light solid on, the ink lights are solid, etc..

If any other status is shown please follow these steps and be sure to copy a papge to ensure its functionality:

https://support.hp.com/ph-en/document/c04595284

Next reset the wireless settings by pressing and holding both the WiFi and Cancel buttons for 3 seconds till the power light blinks, then turn the printer off and back on.

Ensure the wireless light still blinks, else press the WiFi button once and it should blink, then follow HP Smart again to reconnect your printer.

Shlomi

[Lauraeli06]

Hi thanks for your help

I have done the above but on the smart app when trying to connect the printer it just says can not locate the printer. The WiFi blue light is still flashing and the WiFi strength bars are constantly going from 1 bar to 5 bars whilst the light flashes. But still not connecting on the app?

[Shazzasprinkles]

Hi

did you get your problem sorted out ? I’m having the same issues with not connecting to the network 

[kevin-t]

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
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