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HP Recommended
M102 w and Envy 7640
Microsoft Windows 10 (64-bit)

I have a work printer (M102w) and a personal printer (Envy 7640) and I am unable to get both online.  I want to be able to choose which printer I should be using for the print job.  My M102w printer is the one that remains offline.  I want to switch between the two, depending on the print job.  Is this possible?  

1 REPLY 1
HP Recommended

Hi @TSteffes

Welcome to the HP Support Community. I'd be happy to assist you.

 

Yes, you can use both the printer simultaneously from your PC via wireless.

  • Make sure the printer and the PC are connected to the same wireless network.
  • This printer supports only 2.4GHz network. So, the PC should be on the 2.4GHz network.
  • If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both the networks.

Run HP Print and Scan Doctor to diagnose and fix any driver issue

Click here to download the file. Once downloaded, make sure to run the file to start the installation and click on 'Fix printing'.

If the issue persists, proceed to the next step.

 

To know how to connect the laserjet printer to the network, refer to this document. (WPS method)

 

While printing a document, choose the printer you want to print to.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.