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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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@BefffAnn82 wrote:1. Why does it keep popping up on my phone saying printer blocked?
2. And why do I have to pay to print things with this printer?
That's ridiculous.
?
1. No way for us to know what you are doing, using, or whether the unknown phone and unknown printer you are using are actually supported.
Possible:
The phone is not supported.
The application is not supported, not installed, and / or not seeing your network.
2. In general you do not have to pay to "print things" unless you are subscribed to (for example) HP Instant Ink Print-by-Page.
Possible:
Setup is incomplete, wrong, confused, or otherwise stuck.
If the setup is confused about the ink cartridges or the subscription status, then, yes - this might "block" printing.
Less likely on a mobile device, the (phone) security software might block certain applications.
Restarting the supported phone might kick free a supported application setup.
Suggested that you read:
Brilliant Post - How to Ask Your Question
Mobile Printing – Options for Printers
Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.
Open the section for your printer series > Find your printer and supported applications.
HP Printers - Mobile Printing Solutions Compatible with HP Printers
HP Smart (Mobile) - iOS and Android >>> Download, How-to, and FAQ
HP Printers - Using the HP Smart App (Android, Apple iOS)
Apple Store Preview – HP Smart
Compatibility
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
HP Smart for Mac
HP Smart – MacOS Desktop – Mac Apple Store
Compatibility
Mac OS Desktop
Requires macOS 10.13 or later.
For Android
Compatibility
Requires Android
7.0 and up
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