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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Wi-Fi Direct Password

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07-14-2020 11:22 PM
When I connect my Android 10 to Deskjet 2620 with WiFi Direct using Hp Smart App, the password "12345678" is wrong. Why? I have never change the initial password.
07-17-2020 03:08 PM
@lsnlpz, Welcome to HP Support Community!
Follow the steps below-
Restore default wireless settings on the printer
- Turn on the printer and make sure ink cartridges are installed and paper is loaded in the tray.
- Press and hold the Wireless
and Cancel buttons at the same time until the Power light flashes, and then wait for the Wireless light to flash.
- On the mobile device, open Settings, tap Wi-Fi, and then tap the printer with DIRECT in the name (Example: DIRECT-72-HP Deskjet 3762) from the list of available networks.
- If prompted for a password, type 12345678. This is the default password to log in.
- If you created a custom password and do not remember it, go to your printer to get the password.
- Press the Wireless
and Information buttons
at the same time. Find the Wi-Fi Direct password in the Wi-Fi Direct section of the printed page.
-
Open the item you want to print, and then tap Print from the app or action menu.
-
Select your printer from the list of available printers, and then tap Print.
Note: When the printer and the mobile device are connected via Wi-Fi Direct, you will not be able to access the Internet on your mobile device.
Hope this helps! Keep me posted.
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TEJ1602
I am an HP Employee