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HP Recommended
Pavilion g6-2123us
Microsoft Windows 10 (64-bit)

У меня HP Pavilion g6-2123us Модель №: B5A04UA

как я понял с динамиками и системой Dolby Digital Advanced (на корпусе даже есть пластмассовая бирка с Dolby Digital Advanced) , но в интернете немогу найти эти драйвера для моего HP , даже на оф.сайтах.
В самом начале как получил ноутбук то на нём стояли эти драйвера, после обновления винды до 10 никак не могу найти драйвера.....подскажите где достать

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Nekit

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP

View solution in original post

5 REPLIES 5
HP Recommended

@Nekit

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
HP Recommended

Sorry, but this method does not suit me. I've tried it before but did not help ... I offer you another way which I suggested ...share with others.
Thank you and Merry Christmas .... I'm sorry sometimes for the incorrect translation because I use a translator.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

HP Recommended

@Nekit

 

Thanks for your reply and wish you a Merry Christmas! 🙂

 

I have one through your posts and understand that you need the Dolby Advanced Audio driver for your HP Pavilion g6-2123us Notebook. I will certainly assist you. I appreciate the steps you have performed and have certainly done a great job.

 

I believe the Dolby Advanced Audio is not available since the time the laptop was upgraded to Windows 10. Is that correct?

 

I did some research and found that your laptop was originally shipped with Windows 7. Since you have upgraded to Windows 10, I do not see any drivers available for Windows 10. That is the reason for the Dolby Advanced Audio isn't available. If Windows 7 was present on your laptop then we could try reinstalling the Dolby Advanced Audio using the HP Recovery Manager program.

 

Hope this helps. Hope this information helps. Feel free to let me know if you have any questions. Cheers! 🙂

HP Recommended

Yes, the laptop was bought to Windows 10 release....interesting fact - on the website there is no Dolby Dolby Advanced Audio Drivers .... completely unfair:smileysad:

HP Recommended

@Nekit

 

Hi! 🙂

 

You could try to make older Dolby Advanced Audio (if it's still present in your laptop) to work in compatibility mode with this version of Windows. This is a trial and error method and may or may not work. However, we could give it a try: http://hp.care/2ijBDf0

NOTE: This is a 3rd party link so please ignore any ads. 

 

Let me know. Good luck! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.