3.5 mm Audio Jack replacement

[akaspencer]

Where do I find a replacement for the audio jack on a Omen 17 cb1072nr?

It seems as if I physically damaged the 3.5mm audio jack when the cord to the headphones snagged on a door knob while walking with the laptop.

There is audio output from only one ear piece now.

The headphone is not damaged because there is audio output from both ear pieces when plugged into my phone.

Any suggestions?

[A_Gayathri]

Hi @akaspencer,

Welcome to the HP Support Community

I understand you are facing an issue with your HP Omen 17 cb1072nr replacement for the audio jack. Not to worry I will help you to get a resolution to resolve the issue.

 I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted. 

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