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HP Recommended
15-bs0xx
Microsoft Windows 10 (64-bit)

Hello, I am desperate for your help. I have just spent £330 on this HP 15-bs0xx laptop and it only has ONE 3.5MM jack - headphone output and microphone input. I am trying to plug in a standard, 3.5MM jack cable from my vinyl turntable and into this laptop to record STEREO audio, but it won't detect anything, my previous laptop was a Packard Bell laptop and it would pop up with a menu upon detecting something being plugged in, IE; mic/headphones/output/line in - and then you would click what it was plugged in. This laptop doesnt have anything, can someone PLEASE provide a solution - I dont fancy spending a lot of money on an external USB sound card - thanks, Curtis

1 REPLY 1
HP Recommended

The combo connector on most recent computers is the stereo output, mono input TRRS, so you need to spend some £$€ to get a USB stereo input device.

https://www.provideocoalition.com/ts-trs-trrs-trrrs-combating-the-misconnection-epidemic/

People are using their precious remaining lifetime to try and help, so it is common courtesy to come back and tell what the solution eventually was even if you found it elsewhere. It is for the benefit of everyone.
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