AUDIO COMPLETELY GONE

[SNEHA312]

AUDIO IS COMPLETELY GONE 

[VikramTheGreat]

Hi @SNEHA312,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble with the Pc, where the Pc is not able to detect the Audio. Please try the steps and let me know.

Run Audio Check in HP Support Assistant:

Run Audio Check in HP Support Assistant to make sure that the audio device is functioning properly.

1. Go to HP Support Assistant to download and install the HP Support Assistant software, if it is not already installed on your computer.

2. In Windows, search for and open HP Support Assistant.

3. On the My Dashboard tab, click Fixes & Diagnostics.

4. Click Audio Check in the One-click fixes section.

5. Click Next, and then wait for the audio test to complete.

6. Review the test results on the audio and microphone diagnostic results sections, and then click Test Audio.

7. If sound is not heard correctly, click Unable to Hear Audio and then follow the on-screen instructions.

Step 2: Run the sound problems troubleshooter

Automatically identify and fix audio errors with the Windows sound troubleshooting tool.

1. Right-click the notification area speaker icon , and then select Troubleshoot sound problems.

2. Select the device you want to troubleshoot, and then click Next to start the troubleshooter.

3. If a recommended action displays, select Apply this fix, and then test for sound.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support