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‎02-03-2024 01:03 PM

HP Recommended
Product: HP Laptop PC 15s-fq2000 (2D118AV)

This is a brand new laptop I purchased, it was originally running windows 11 version 22h2. I reinstalled it with windows 10 the version is 22h2. 

 

after this installation the touchpad and audio doesn't work. it 100% not setting issue, it definitely driver issue I believe as the hardware test doesn't even detect any touchpad or in built speaker at all. Also worth mentioning that the wireless network adapter doesn't detect iPhone hotspot ssid as well. 

 

Any idea will be really appreciated. please paste any link of drivers which needs to be installed.

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2 people had the same question
1 REPLY 1

‎02-03-2024 01:58 PM

HP Recommended

The only suggestion I can offer would be to install the W10 audio and touchpad drivers from your notebook's support page.

 

HP Laptop PC 15s-fq2000 Software and Driver Downloads | HP® Support

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